Chiroflow's 30-Day Satisfaction Guarantee is designed to make the return and replacement process as smooth as possible for our chiropractic partners. Here's how to proceed if a patient is not completely satisfied with their pillow within the first 30 days and provides proof of purchase:
- Download the Return Form: Visit our website at Chiroflow Warranty Information to download the necessary form.
- Prepare Your Return Package: After filling out the form, include it with the cutout of the cap area and the care tag from the returned pillow, along with the original bill of sale. It is important to note that you are responsible for covering the shipping costs and arranging the delivery of these items to us.
- Send to Chiroflow: Ensure that the form and required items are sent to Chiroflow within 30 days of issuing the customer refund. We will handle the shipping costs for sending the replacement pillow back to your office.
By following these steps, you can facilitate a quick replacement process and help maintain a high level of patient satisfaction. If you have any questions during this process, please feel free to contact our customer service for assistance.