Customer Service Desk
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Recent activity by Customer Service Desk-
What should I do if a patient returns a pillow to our office due to a warranty issue?
Chiroflow's 3-Year Warranty Process At Chiroflow, we are committed to delivering quality products and exceptional service. Our 3-Year Warranty is designed to ensure that both our chiropractic partn...
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How does the 30 day satisfaction guarantee work?
Chiroflow's 30-Day Satisfaction Guarantee is designed to make the return and replacement process as smooth as possible for our chiropractic partners. Here's how to proceed if a patient is not compl...
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Shipping Information
When you place your order with Chiroflow™, it will be dispatched from the nearest Chiroflow™ Warehouse to ensure swift delivery. Our standard procedure is to ship orders by the next business day. O...
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How to order Chiroflow® Products?
Ordering Chiroflow® Products Chiroflow Water Pillows are available online at www.chiroflow.com for clinics in the USA and www.chiroflow.ca for clinics in Canada. For USA Clinics: If you're a new c...
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How do I fill my pillow?
Please use the provided funnel/wrench tool to remove the cap and to act as a funnel for easy pouring and water removal. Do not use a substitute tool, damages may occur. Do not fill the pillow with...
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Is the Chiroflow® Waterbase® Pillow guaranteed against manufacturing defects?
Chiroflow® Waterbase® pillows are backed by a robust 3-year warranty, safeguarding you against any manufacturing defects. If you believe your pillow may be defective, kindly return it to the origin...
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My pillow is leaking, what do I do now?
It is extremely unlikely that a Chiroflow pillow would leak due to a failure of the waterbag itself. If you think your pillow is leaking, please do the following BEFORE contacting us: Remove the ...
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How does the 30 Day Satisfaction Guarantee work?
Chiroflow® offers a generous 30-Day Satisfaction Guarantee to ensure our patients have the opportunity to thoroughly experience the benefits of our pillow. If, for any reason, you find yourself not...
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Chiroflow's Product Quality Assurance:
Chiroflow takes pride in the quality of our pillows and we strive to provide the best quality and service to our customers. Please be assured, safety is our highest concern. There is nothing har...
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What type of polyester filling is used in the Chiroflow pillow?
Our pillow is filled with a high-quality, machine-washable Fiberfill with a special finish to insure that it does not “lump up” or flatten out. It will respond quite well to periodic washing to rej...