Absolutely, Chiroflow® Waterbase® pillows are backed by a robust 3-year warranty, safeguarding you against any manufacturing defects. If you believe your pillow may be defective, kindly return it to the original point of purchase - your Chiropractic office - for a hassle-free replacement. Please remember to bring along your receipt as proof of purchase within the warranty period. This warranty is applicable to the products on the initial order. Replacements will be not be honored on subsequent products that were provided.
It's important to note that Chiroflow's warranty is only applicable to pillows purchased directly from our network of approved Chiropractors and Therapists. Regrettably, we are unable to honor warranties for pillows procured from third-party sellers on platforms such as Amazon or Ebay. We recommend purchasing exclusively from our approved providers to ensure your product's warranty is valid.